Question from Virimar, What are your rights under the Combined Travel Law in case of denied boarding in Spain?
Answer from AI:
In Spain, the rights of passengers in case of denied boarding are protected under the European Union (EU) law and the Spanish national law. The EU Regulation 261/2004 is particularly relevant in this context. This regulation establishes common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
Right to Compensation
Under the EU Regulation 261/2004, if you are denied boarding against your will, you are entitled to compensation. The amount of compensation depends on the distance of the flight.
- €250 for all flights of 1,500 kilometers or less
- €400 for all intra-community flights of more than 1,500 kilometers, and for all other flights between 1,500 and 3,500 kilometers
- €600 for all flights not falling under the above categories
Right to Assistance
In addition to compensation, you also have the right to assistance. This includes:
- Meals and refreshments in reasonable relation to the waiting time
- Hotel accommodation in cases where a stay of one or more nights becomes necessary
- Transport between the airport and place of accommodation
- Two telephone calls, telex or fax messages, or emails
Right to Reimbursement or Re-routing
You also have the right to choose between reimbursement of the ticket price and re-routing to your final destination at the earliest opportunity.
Please note: These rights apply only if you have a confirmed reservation on the flight, you checked in on time, and you possess valid travel documentation.
Exceptions
There are certain exceptions where the airline may not be required to provide compensation. For example, if you were denied boarding due to health, safety, or security reasons, or inadequate travel documentation.
Legal Advice
If you believe your rights have been violated, it may be beneficial to consult with a legal professional. They can provide personalized advice based on your specific situation and help you understand your rights and possible courses of action.
For more information, you can refer to the EU Regulation 261/2004 and the Spanish Law on Combined Travel.
The answer is written by AI.
The text above is written by AI, i.e., a computer.
Disclaimer: The information provided in this response is intended for general informational purposes only and should not be considered as legal advice. While we strive to provide accurate information, we make no guarantees regarding the accuracy or legal validity of the information presented. Laws and regulations vary by jurisdiction and can change over time, and the application of laws can vary widely based on the specific facts and circumstances involved. Therefore, you should consult with a qualified legal professional before making any decisions related to legal matters. Do not rely solely on the information provided in this response for any legal decisions. We disclaim any and all liability with respect to actions taken or not taken based on the contents of this response.
Related Posts
Please comment in the comment section below if something is incorrect.