How Can I Assertively and Respectfully Communicate with My Landlord About a Broken Refrigerator in New York?

Question from Jalebi, How Can I Assertively and Respectfully Communicate with My Landlord About a Broken Refrigerator in New York?

Answer from AI:

In New York, landlords are generally required to maintain rental properties in a habitable condition, which includes ensuring that appliances like refrigerators are in working order. This is part of what’s known as the “warranty of habitability,” which is outlined in Section 235-b of New York’s Real Property Law.

If your refrigerator is not working and you’ve already notified your landlord once, it’s important to follow up assertively but respectfully. Here are some examples of how you might phrase your request:

Example 1:

Dear [Landlord’s Name],

I hope this message finds you well. I am writing to follow up on the issue with the refrigerator in my unit. As you may recall, I reported this problem to you on [date], but unfortunately, the issue has not yet been resolved.

The refrigerator is a crucial appliance and its malfunctioning is causing significant inconvenience. I kindly request that you address this issue as soon as possible. I appreciate your prompt attention to this matter.

Thank you,

[Your Name]

Example 2:

Dear [Landlord’s Name],

I am writing to bring to your attention again the issue with the refrigerator in my apartment. Despite my previous communication on [date], the problem persists.

As per New York’s Real Property Law, it is your responsibility to ensure that all appliances are in working order. I respectfully request that you take immediate action to rectify this situation. I look forward to your prompt response.

Best,

[Your Name]

Remember, these are just examples. You should tailor your message to your specific situation and relationship with your landlord. If your landlord continues to ignore your requests, you may want to consult with a legal professional to understand your rights and potential remedies.

Documenting Your Communications

It’s also important to keep a record of all communications with your landlord about this issue. This can be helpful if you need to take further action in the future. You might consider sending your messages via email or another method that provides a timestamp and proof of delivery.

When to Seek Legal Advice

If your landlord fails to address the issue after repeated requests, you may need to seek legal advice. A lawyer can help you understand your rights and options under New York law. You can find resources for free or low-cost legal help through the New York Courts’ website.