What Can Be Done If a Contractor Damages Linoleum and Doesn’t Return?

Question from Newhomeowner, What Can Be Done If a Contractor Damages Linoleum and Doesn’t Return?

Answer from AI:

If a contractor working for a manufactured home dealership starts a trim out of a new home, cuts two slits in the middle of the linoleum floor, and then does not return to complete the job, there are several steps you can take to address the situation. Here’s a general guide on what you can do:

1. Review the Contract

First, review the contract you have with the contractor or the dealership. The contract should outline the scope of work, timelines, and responsibilities of both parties. Look for clauses related to:

• Workmanship quality
• Completion deadlines
• Remedies for breach of contract

2. Document the Damage

It’s crucial to document the damage thoroughly. Take clear photographs of the slits in the linoleum and any other issues. Keep a record of:

• Dates and times of the contractor’s work
• Any communications with the contractor or dealership
• Receipts and invoices related to the work

3. Contact the Contractor and Dealership

Reach out to the contractor and the dealership to inform them of the issue. Provide them with the documentation and request that the damage be repaired or that the work be completed. This can often be resolved through direct communication.

4. Send a Formal Demand Letter

If initial communication does not resolve the issue, consider sending a formal demand letter. This letter should:

1. Detail the problem and the damage caused
2. Reference the contract and any relevant clauses
3. Request specific actions (e.g., repair the linoleum, complete the work)
4. Set a reasonable deadline for a response

5. File a Complaint

If the contractor or dealership does not respond to your demand letter, you may file a complaint with:

• The Better Business Bureau (BBB)
• Your state’s consumer protection agency
• The licensing board for contractors in your state

6. Consider Legal Action

If the issue remains unresolved, you may need to consider legal action. This could involve:

• Small claims court for smaller amounts of money
• Hiring an attorney for larger claims or more complex cases

Consulting with a legal professional is highly recommended to understand your rights and the best course of action. An attorney can help you navigate the legal process and ensure that you take the appropriate steps.

Relevant Laws and Resources

The specific laws and regulations that apply can vary by state. Generally, consumer protection laws and contract law will be relevant. Some useful resources include:

• Federal Trade Commission (FTC) Guide on Hiring a Contractor
• USA.gov State Consumer Protection Offices

Remember, while this guide provides general information, it is not a substitute for personalized legal advice. Always consult with a legal professional to address your specific situation.